FAQ's - More Info
Mondays - Fridays, excluding public holidays.
Parcels are dispatched Mondays to Fridays, excluding public holidays.
Depending on order volumes, please allow up to 2 working days for your order to be captured, prepared and dispatched after receipt of proof of payment.
Regret not accepting manual orders and/or unable to amend existing orders. All orders to be placed online. Should you wish to amend an existing order, it will be required for a new order to be placed and the existing order to be cancelled to prevent stock and delivery errors pertaining to order changes.
- Please ensure to provide a full correct shipping address applicable to the selected shipping method.
- Door to door deliveries: a recipient to be present at the provided address to accept delivery, and be contactable on the provided contact number/s. For deliveries to work addresses, please ensure to include the business name.
Estimate Delivery times:
Depending on area and shipping method, delivery can vary between 1 and 7 working days after dispatch - this does not include weekends and public holidays.
COURIER MAIN AREAS ONLY:
(estimate duration after dispatch)
- Eastern Cape: 3 working days
- Freestate: 3 working days
- Gauteng: 2-3 working days
- KZN: 3 working days
- Limpopo: 3 working days
- MPM: 3 working days
- North West: 3 working days
- Western Cape: 1-2 working days
Courier Shipping to Outlying / Rural Areas:
Courier shipping to outlying areas takes 4-5 working days after dispatch depending on the area.
Contact & Inquiries:
Please kindly send inquiries via email.